Increasing Sales Efficiency

Oct 13, 2025 by pynkocean.com 36 views

Ticketing Application Design: Facilitate Sales and Data Management at PT. Omii Travel

Introduction

In today's fast-paced travel industry, travel agents require efficient systems to manage ticket sales and sales reports. PT. Omii Travel, a travel agent, faces the challenge of managing ticket sales and sales reports manually, which can lead to errors, inefficiencies, and decreased customer satisfaction. To address this issue, a final project was designed to create a visual basic .net standard and Crystal Report 2010 ticketing application to facilitate ticket sales, improve data management efficiency, and provide accurate and easily accessible sales reports.

Ticketing Application Mechanism

The designed ticketing application is designed to simplify the ticket sales process, ranging from ticket data input, payment process, to ticket printing. The main features implemented in the application are:

Ticket Data Input

The application allows structured ticket data input, including flight information, departure date, destination, price, and ticket availability. Ticket data is stored in a safe and structured database, so it is easily accessible and updated. This feature enables travel agents to manage ticket data efficiently and accurately.

Ticket Purchase Process

The application provides a user-friendly interface for the ticket purchase process. Customers can choose the type of ticket, departure date, destination, and number of desired tickets. The application will automatically calculate the total cost and display the order details. This feature enables customers to purchase tickets easily and efficiently.

Payment System

Applications support various payment methods, such as bank transfers, credit cards, and e-wallet. The payment process is integrated with an adequate security system to protect transaction data. This feature ensures that payment transactions are secure and efficient.

Ticket Printing

After the payment process is complete, the application automatically prints electronic tickets that contain details of ordering and QR code for verification. This feature enables customers to receive their tickets easily and efficiently.

Sales Report

Applications allow managers to produce various sales reports, such as daily, weekly or monthly sales reports. This report contains ticket sales data, total revenue, and other data needed for analysis and decision making. This feature enables managers to analyze sales data and make informed decisions.

Ticketing Application Benefits

The application of this ticket application provides various benefits for PT. Omii Travel, including:

Increasing Sales Efficiency

Ticket sales process that is automated can increase the efficiency and speed of service, so that it can serve more customers in a shorter time. This feature enables travel agents to serve more customers efficiently and effectively.

Facilitate Data Management

Ticketing application provides a structured and safe data storage system, so that ticket data can be accessed and managed easily. This feature enables travel agents to manage ticket data efficiently and accurately.

Making a More Accurate Sales Report

The sales report produced by applications is more accurate and real-time, so that management can more easily conduct analysis and decision making. This feature enables managers to make informed decisions based on accurate sales data.

Increasing Customer Satisfaction

Easy and fast ticket purchase process can increase customer satisfaction, which in turn can increase customer loyalty. This feature enables travel agents to increase customer satisfaction and loyalty.

Conclusion

Ticketing applications designed in this final project can be an effective solution to improve the efficiency and operational effectiveness of PT. Omii Travel. This application is expected to help travel agents in managing ticket sales, managing data, and producing accurate sales reports. In the future, this application can continue to be developed with additional features, such as integration with the online booking platform and a loyalty program system, to improve services and strengthen the position of PT. Omii Travel in the Market.

Recommendations

Based on the findings of this project, the following recommendations are made:

Continuously improve the application: The application should be continuously improved to meet the changing needs of PT. Omii Travel and its customers.
Integrate with online booking platform: The application should be integrated with the online booking platform to provide a seamless booking experience for customers.
Develop a loyalty program system: A loyalty program system should be developed to reward customers for their loyalty and encourage repeat business.
Provide training and support: Travel agents should be provided with training and support to ensure that they can effectively use the application.

By implementing these recommendations, PT. Omii Travel can continue to improve its services and strengthen its position in the market.
Ticketing Application Design: Facilitate Sales and Data Management at PT. Omii Travel

Q&A: Ticketing Application Design for PT. Omii Travel

In this article, we will answer some of the frequently asked questions about the ticketing application design for PT. Omii Travel.

Q: What is the main purpose of the ticketing application design?

A: The main purpose of the ticketing application design is to facilitate ticket sales, improve data management efficiency, and provide accurate and easily accessible sales reports for PT. Omii Travel.

Q: What are the main features of the ticketing application?

A: The main features of the ticketing application include:

Ticket data input: The application allows structured ticket data input, including flight information, departure date, destination, price, and ticket availability.
Ticket purchase process: The application provides a user-friendly interface for the ticket purchase process, allowing customers to choose the type of ticket, departure date, destination, and number of desired tickets.
Payment system: The application supports various payment methods, such as bank transfers, credit cards, and e-wallet, and integrates with an adequate security system to protect transaction data.
Ticket printing: The application automatically prints electronic tickets that contain details of ordering and QR code for verification.
Sales report: The application allows managers to produce various sales reports, such as daily, weekly or monthly sales reports, containing ticket sales data, total revenue, and other data needed for analysis and decision making.

Q: What are the benefits of the ticketing application design?

A: The benefits of the ticketing application design include:

Increasing sales efficiency: The automated ticket sales process can increase the efficiency and speed of service, allowing PT. Omii Travel to serve more customers in a shorter time.
Facilitating data management: The ticketing application provides a structured and safe data storage system, allowing PT. Omii Travel to access and manage ticket data easily.
Making a more accurate sales report: The sales report produced by the application is more accurate and real-time, enabling PT. Omii Travel to conduct analysis and decision making more easily.
Increasing customer satisfaction: The easy and fast ticket purchase process can increase customer satisfaction, leading to increased customer loyalty.

Q: How can the ticketing application design be improved?

A: The ticketing application design can be improved by:

Continuously improving the application: The application should be continuously improved to meet the changing needs of PT. Omii Travel and its customers.
Integrating with online booking platform: The application should be integrated with the online booking platform to provide a seamless booking experience for customers.
Developing a loyalty program system: A loyalty program system should be developed to reward customers for their loyalty and encourage repeat business.
Providing training and support: PT. Omii Travel should provide training and support to its travel agents to ensure that they can effectively use the application.

Q: What are the future plans for the ticketing application design?

A: The future plans for the ticketing application design include:

Continuing to improve the application: The application will continue to be improved to meet the changing needs of PT. Omii Travel and its customers.
Integrating with online booking platform: The application will be integrated with the online booking platform to provide a seamless booking experience for customers.
Developing a loyalty program system: A loyalty program system will be developed to reward customers for their loyalty and encourage repeat business.
Providing training and support: PT. Omii Travel will continue to provide training and support to its travel agents to ensure that they can effectively use the application.

By answering these frequently asked questions, we hope to provide a better understanding of the ticketing application design for PT. Omii Travel.