Outdated or corrupted Realtek sound drivers

Oct 13, 2025 by pynkocean.com 47 views

Asus Z170 Pro Gaming No Audio but have Mic: Troubleshooting Realtek Sound Drivers on Kubuntu 24.04.2 LTS

Are you experiencing issues with your Asus Z170 Pro Gaming motherboard's Realtek sound drivers on Kubuntu 24.04.2 LTS? You're not alone. Many users have reported no audio output despite having working mic functionality. In this article, we'll delve into the possible causes and provide step-by-step solutions to resolve the issue.

System Specifications

OS: Kubuntu 24.04.2 LTS x86_64
Kernel: 6.8.0-53-generic
Uptime: 18 hours
Motherboard: Asus Z170 Pro Gaming
Sound Card: Realtek ALC1220

Symptoms

No audio output from speakers or headphones
Mic works properly
Tried setting AC97 and HD in BIOS settings, but no change

Possible Causes

Outdated or corrupted Realtek sound drivers
Incorrect BIOS settings
Conflicting kernel modules
Hardware issues with the sound card or motherboard

Troubleshooting Steps

1. Update Realtek Sound Drivers

First, let's ensure that the Realtek sound drivers are up-to-date. You can check for updates using the following command:

sudo apt update
sudo apt full-upgrade

After updating, reboot your system and check if the issue persists.

2. Check BIOS Settings

Verify that the BIOS settings are correct. Enter the BIOS settings by pressing the DEL key during boot. Navigate to the Advanced tab and ensure that the AC97 and HD settings are set to Enabled. Save the changes and exit the BIOS settings.

3. Disable Conflicting Kernel Modules

Sometimes, conflicting kernel modules can cause issues with the sound drivers. Try disabling the following modules:

sudo modprobe -r snd_hda_intel
sudo modprobe -r snd_hda_codec_realtek

After disabling the modules, reboot your system and check if the issue persists.

4. Check for Hardware Issues

If none of the above steps resolve the issue, it's possible that there's a hardware problem with the sound card or motherboard. Try using a different sound card or motherboard to rule out any hardware issues.

5. Reinstall Realtek Sound Drivers

If all else fails, try reinstalling the Realtek sound drivers. You can do this by running the following command:

sudo apt purge realtek-linux-audio-driver
sudo apt install realtek-linux-audio-driver

After reinstalling the drivers, reboot your system and check if the issue persists.

Resolving the issue with no audio output on your Asus Z170 Pro Gaming motherboard with Realtek sound drivers on Kubuntu 24.04.2 LTS requires patience and persistence. By following the troubleshooting steps outlined in this article, you should be able to identify and resolve the issue. Remember to update your Realtek sound drivers, check BIOS settings, disable conflicting kernel modules, check for hardware issues, and reinstall the drivers if necessary.

Additional Resources

Realtek Linux Audio Driver: https://www.realtek.com/en/support/supportview
Kubuntu 24.04.2 LTS Documentation: https://help.ubuntu.com/community/Kubuntu
Asus Z170 Pro Gaming User Manual: https://www.asus.com/support/FAQ/1011116/

Disclaimer

The information provided in this article is for informational purposes only and is not intended to be a substitute for professional advice. If you're experiencing persistent issues with your sound drivers, it's recommended that you seek assistance from a qualified technician or the manufacturer's support team.
Asus Z170 Pro Gaming No Audio but have Mic: Q&A

In our previous article, we explored the possible causes and provided step-by-step solutions to resolve the issue of no audio output on your Asus Z170 Pro Gaming motherboard with Realtek sound drivers on Kubuntu 24.04.2 LTS. However, we understand that you may still have questions and concerns. In this Q&A article, we'll address some of the most frequently asked questions and provide additional information to help you troubleshoot and resolve the issue.

Q: What are the most common causes of no audio output on my Asus Z170 Pro Gaming motherboard?

A: The most common causes of no audio output on your Asus Z170 Pro Gaming motherboard include:

Outdated or corrupted Realtek sound drivers
Incorrect BIOS settings
Conflicting kernel modules
Hardware issues with the sound card or motherboard

Q: How do I update my Realtek sound drivers?

A: To update your Realtek sound drivers, follow these steps:

Open a terminal and run the command sudo apt update
Run the command sudo apt full-upgrade
Reboot your system and check if the issue persists

Q: What are the BIOS settings that I need to check?

A: To check the BIOS settings, follow these steps:

Enter the BIOS settings by pressing the DEL key during boot
Navigate to the Advanced tab
Ensure that the AC97 and HD settings are set to Enabled
Save the changes and exit the BIOS settings

Q: How do I disable conflicting kernel modules?

A: To disable conflicting kernel modules, follow these steps:

Open a terminal and run the command sudo modprobe -r snd_hda_intel
Run the command sudo modprobe -r snd_hda_codec_realtek
Reboot your system and check if the issue persists

Q: What are the symptoms of a hardware issue with the sound card or motherboard?

A: The symptoms of a hardware issue with the sound card or motherboard may include:

No audio output from speakers or headphones
Mic works properly
Error messages indicating a hardware issue

Q: How do I reinstall the Realtek sound drivers?

A: To reinstall the Realtek sound drivers, follow these steps:

Open a terminal and run the command sudo apt purge realtek-linux-audio-driver
Run the command sudo apt install realtek-linux-audio-driver
Reboot your system and check if the issue persists

Q: What are some additional resources that I can use to troubleshoot and resolve the issue?

A: Some additional resources that you can use to troubleshoot and resolve the issue include:

Realtek Linux Audio Driver: https://www.realtek.com/en/support/supportview
Kubuntu 24.04.2 LTS Documentation: https://help.ubuntu.com/community/Kubuntu
Asus Z170 Pro Gaming User Manual: https://www.asus.com/support/FAQ/1011116/

Q: What should I do if I'm still experiencing issues after trying all of the troubleshooting steps?

A: If you're still experiencing issues after trying all of the troubleshooting steps, it's recommended that you seek assistance from a qualified technician or the manufacturer's support team. They can provide you with additional guidance and support to help you resolve the issue.

We hope that this Q&A article has provided you with the information and guidance you need to troubleshoot and resolve the issue of no audio output on your Asus Z170 Pro Gaming motherboard with Realtek sound drivers on Kubuntu 24.04.2 LTS. Remember to update your Realtek sound drivers, check BIOS settings, disable conflicting kernel modules, check for hardware issues, and reinstall the drivers if necessary. If you have any further questions or concerns, please don't hesitate to reach out to us.