See no complaints from the browser and save operation completing with no apparent errors

Oct 13, 2025 by pynkocean.com 123 views

Introduction

In software development, bugs can be frustrating and time-consuming to resolve. One such bug was reported in the Argus issue tracker, where providing a ticket URL with a wrong format would wipe out the URL from the details completely. This article will delve into the details of this bug, its symptoms, and the steps to reproduce it.

Symptoms

The bug manifests in the following way:

Remove the URL with "Edit" and successfully save: The user removes the URL from the ticket and successfully saves the changes.
No ticket, and I have the Add and Create buttons: After removing the URL, the user is left with no ticket and only the Add and Create buttons are visible.
Autocreate a new URL: The system automatically creates a new URL for the ticket.
There's a ticket, and I have only the Edit button: The user now has a ticket, and only the Edit button is visible.
Click "Edit". There is no URL in the input in the modal: When the user clicks the Edit button, there is no URL present in the input field within the modal window.
Type in URL with wrong format f.e. "http:/test" or "http:/test.test": The user types in a URL with a wrong format, such as "http:/test" or "http:/test.test".
See no complaints from the browser and save operation completing with no apparent errors: The browser does not display any error messages, and the save operation completes without any apparent issues.
See the updated ticket URL in details being empty (wiped out): However, upon checking the ticket details, the URL is found to be empty, indicating that it has been wiped out.

Steps to Reproduce

To reproduce this bug, follow these steps:

Remove the URL from the ticket and successfully save the changes.
Verify that there is no ticket and only the Add and Create buttons are visible.
Autocreate a new URL for the ticket.
Click the Edit button to access the modal window.
Type in a URL with a wrong format, such as "http:/test" or "http:/test.test".
Save the changes without correcting the URL format.
Check the ticket details to verify that the URL has been wiped out.

Conclusion

The bug reported in the Argus issue tracker highlights the importance of proper URL formatting in software applications. Providing a URL with a wrong format can lead to unexpected behavior, such as wiping out the URL from the details completely. This article has provided a detailed explanation of the bug, its symptoms, and the steps to reproduce it. By understanding this bug, developers can take necessary precautions to prevent similar issues in their own applications.

Recommendations

To prevent similar bugs in the future, consider the following recommendations:

Implement URL validation: Develop a robust URL validation mechanism to ensure that only valid URLs are accepted.
Provide clear error messages: Display clear and concise error messages when a user attempts to save a URL with a wrong format.
Test thoroughly: Conduct thorough testing to identify and fix bugs related to URL formatting and validation.

Introduction

In our previous article, we discussed a bug reported in the Argus issue tracker, where providing a ticket URL with a wrong format would wipe out the URL from the details completely. In this article, we will address some frequently asked questions (FAQs) related to this bug.

Q: What is the root cause of this bug?

A: The root cause of this bug is the lack of proper URL validation in the application. When a user provides a URL with a wrong format, the application does not detect the error and proceeds to save the changes, resulting in the URL being wiped out from the details.

Q: Why does the application not display any error messages when a user provides a URL with a wrong format?

A: The application does not display any error messages when a user provides a URL with a wrong format because the URL validation mechanism is not robust enough to detect the error. This is a critical issue that needs to be addressed to prevent similar bugs in the future.

Q: Can this bug be reproduced in other applications?

A: Yes, this bug can be reproduced in other applications that have similar URL validation mechanisms. However, the severity of the bug may vary depending on the application's functionality and requirements.

Q: How can developers prevent similar bugs in their applications?

A: Developers can prevent similar bugs in their applications by implementing robust URL validation mechanisms, providing clear error messages, and conducting thorough testing. Additionally, they can use libraries and frameworks that provide built-in URL validation functionality.

Q: What are some best practices for URL validation?

A: Some best practices for URL validation include:

Implementing regular expression-based URL validation: Regular expressions can be used to validate URLs and detect errors.
Using libraries and frameworks: Libraries and frameworks such as URL.js or jQuery can provide built-in URL validation functionality.
Conducting thorough testing: Thorough testing can help identify and fix bugs related to URL validation.
Providing clear error messages: Clear error messages can help users understand what went wrong and how to fix it.

Q: How can users report bugs related to URL validation?

A: Users can report bugs related to URL validation by providing detailed information about the issue, including:

Steps to reproduce the bug: Users should provide step-by-step instructions on how to reproduce the bug.
Error messages: Users should provide any error messages they received while trying to save the changes.
Expected behavior: Users should describe the expected behavior of the application.

Conclusion

In conclusion, the bug reported in the Argus issue tracker highlights the importance of proper URL validation in software applications. By understanding this bug and its implications, developers can take necessary precautions to prevent similar issues in their own applications. We hope this Q&A article has provided valuable insights and best practices for URL validation.