The Role of Technical Guidelines and Communication in Overcoming Technical Constraints

Oct 13, 2025 by pynkocean.com 104 views

Problematic Implementation of Roya Partial Objects of Mortgage Post Anship Regulation of the Minister of Agrarian and Spatial Planning/Head of the National Land Agency of the Republic of Indonesia Number 5 of 2020 concerning Electronic Integrated Mortgage Rights Services at the Medan City Land Office

Introduction

The implementation of the Electronic Rights System (HT-EL) through the Minister of ATR/BPN Regulation No. 5 of 2020 on July 8, 2020, in the city of Medan, has raised a number of problems for its users, especially the Land Deed Making Officer (PPAT) and Creditors. The HT-EL system is designed to facilitate the process of granting mortgage rights, but its implementation in the field presents new challenges for PPAT and Creditors. In this article, we will discuss the problematic implementation of Roya partial objects of mortgage objects after the enactment of the Minister of ATR/BPN Regulation Number 5 of 2020 in Medan City.

HT-el Service Mechanism: New Direction, New Challenge

The HT-El system is designed to facilitate the process of granting mortgage rights, but its implementation in the field presents new challenges for PPAT and Creditors. The HT-El service mechanism starts from the manufacture and inauguration of the Deed of Mortgage Rights (APHT) by PPAT. APHT is then registered with the Land Office Online and the Certificate of Mortgage Rights is requested and printed by the Recipient of the Mortgage Rights. Although it looks simple, the implementation of this system is accompanied by obstacles in terms of mastery of information technology (IT). Mastery of devices and electronic processes is the main requirement to be able to use HT-El services optimally.

The Importance of IT Mastery in HT-El Services

The HT-El system requires users to have a good understanding of IT and electronic processes. This includes the ability to operate electronic devices, navigate online platforms, and troubleshoot technical issues. Without proper IT mastery, users may encounter difficulties in using the HT-El system, which can lead to delays and inefficiencies in the mortgage rights granting process.

Technical Constraints Challenging Speed and Accuracy

The main obstacle faced by HT-El users in Medan lies in the IT system and HT electronic service server. The problem of connectivity, server down, and difficulty in operating an electronic system are the main obstacles that prevent the smooth running of the process. Technical constraints can lead to delays, errors, and inaccuracies in the mortgage rights granting process, which can have serious consequences for all parties involved.

The Impact of Technical Constraints on HT-El Users

Technical constraints can have a significant impact on HT-El users, particularly PPAT and Creditors. Delays and inaccuracies in the mortgage rights granting process can lead to financial losses, reputational damage, and legal issues. Furthermore, technical constraints can also lead to frustration and dissatisfaction among users, which can negatively impact the overall efficiency and effectiveness of the HT-El system.

Solutions and Adjustment Efforts

In an effort to overcome these obstacles, HT-El users can refer to technical guidelines made by the Ministry of ATR/KBPN on April 29, 2020. The technical instructions contain guidelines and procedures in dealing with technical constraints. In addition, intense communication between HT-El users and the local Land Office is very important. By reporting the obstacles encountered, users can get faster technical assistance and settlement.

The Role of Technical Guidelines and Communication in Overcoming Technical Constraints

Technical guidelines and communication play a crucial role in overcoming technical constraints in the HT-El system. By providing clear guidelines and procedures, users can better navigate technical issues and resolve problems more efficiently. Furthermore, communication between users and the local Land Office can help to identify and address technical constraints more effectively, which can lead to improved efficiency and effectiveness in the mortgage rights granting process.

Increasing Awareness and Skills

In the future, efforts need to be made to increase the understanding and skills of HT-El users. Socialization and training on HT-El systems, including how to operate electronic devices and overcome technical problems, need to be done intensively. By increasing user awareness and skills, it is expected that the HT-el system can run smoothly and optimally, so as to provide concrete benefits for all parties.

The Importance of User Awareness and Skills in HT-El Services

User awareness and skills are critical components of the HT-El system. By increasing user awareness and skills, users can better navigate the system, troubleshoot technical issues, and resolve problems more efficiently. Furthermore, user awareness and skills can also lead to improved efficiency and effectiveness in the mortgage rights granting process, which can have serious benefits for all parties involved.

Conclusion

The application of HT-EL in Medan brings many benefits in facilitating and accelerating the process of granting mortgage rights. However, the technical obstacles faced by HT-El users, especially PPAT and creditors, are the main obstacles. By increasing user awareness and skills and optimizing communication between users and land offices, it is expected that the HT-el system can run smoothly and optimally, so as to provide concrete benefits for all parties.

The Future of HT-El Services in Medan

The future of HT-El services in Medan looks promising, with efforts being made to increase user awareness and skills and optimize communication between users and land offices. By addressing technical constraints and improving user awareness and skills, it is expected that the HT-el system can provide concrete benefits for all parties involved, including PPAT, Creditors, and the local Land Office.
Frequently Asked Questions (FAQs) about the Problematic Implementation of Roya Partial Objects of Mortgage Post Anship Regulation of the Minister of Agrarian and Spatial Planning/Head of the National Land Agency of the Republic of Indonesia Number 5 of 2020 concerning Electronic Integrated Mortgage Rights Services at the Medan City Land Office

Q: What is the Electronic Rights System (HT-EL) and how does it work?

A: The Electronic Rights System (HT-EL) is a system designed to facilitate the process of granting mortgage rights. It allows users to register and manage mortgage rights electronically, making the process faster and more efficient.

Q: What are the main obstacles faced by HT-El users in Medan?

A: The main obstacles faced by HT-El users in Medan include technical constraints such as connectivity issues, server down, and difficulty in operating an electronic system.

Q: How can HT-El users overcome technical constraints?

A: HT-El users can refer to technical guidelines made by the Ministry of ATR/KBPN on April 29, 2020, and communicate with the local Land Office to report obstacles and get faster technical assistance and settlement.

Q: What is the role of technical guidelines and communication in overcoming technical constraints?

A: Technical guidelines and communication play a crucial role in overcoming technical constraints in the HT-El system. By providing clear guidelines and procedures, users can better navigate technical issues and resolve problems more efficiently.

Q: Why is user awareness and skills important in HT-El services?

A: User awareness and skills are critical components of the HT-El system. By increasing user awareness and skills, users can better navigate the system, troubleshoot technical issues, and resolve problems more efficiently.

Q: What are the benefits of increasing user awareness and skills in HT-El services?

A: Increasing user awareness and skills can lead to improved efficiency and effectiveness in the mortgage rights granting process, which can have serious benefits for all parties involved.

Q: What is the future of HT-El services in Medan?

A: The future of HT-El services in Medan looks promising, with efforts being made to increase user awareness and skills and optimize communication between users and land offices.

Q: How can users get help with technical issues in HT-El services?

A: Users can refer to technical guidelines made by the Ministry of ATR/KBPN on April 29, 2020, and communicate with the local Land Office to report obstacles and get faster technical assistance and settlement.

Q: What are the consequences of not addressing technical constraints in HT-El services?

A: Not addressing technical constraints can lead to delays, errors, and inaccuracies in the mortgage rights granting process, which can have serious consequences for all parties involved.

Q: How can users stay up-to-date with the latest developments in HT-El services?

A: Users can visit the official website of the Ministry of ATR/KBPN or the local Land Office to stay up-to-date with the latest developments in HT-El services.

Q: What is the contact information for the Ministry of ATR/KBPN and the local Land Office?

A: The contact information for the Ministry of ATR/KBPN and the local Land Office can be found on their official websites or by contacting them directly.

Q: What are the next steps for HT-El users in Medan?

A: HT-El users in Medan should continue to increase their awareness and skills in using the HT-El system and communicate with the local Land Office to report obstacles and get faster technical assistance and settlement.

Q: What is the expected outcome of the efforts to increase user awareness and skills in HT-El services?

A: The expected outcome of the efforts to increase user awareness and skills in HT-El services is to improve efficiency and effectiveness in the mortgage rights granting process, which can have serious benefits for all parties involved.